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Storage Array 21
Storage Array Support Data
Aggregated support data can be generated for a storage array to aid in remote
troubleshooting and issue analysis. To generate the support data report:
1
Click the
Support
tab, then click
Gather Support Information
.
2
Click
Browse
to display the
Collect All Support Data
dialog box.
3
In the
Save in
drop-down box, navigate to the location where you want the
report saved.
4
Type a meaningful name in the
File name
text box and click
Save
.
5
Click
Start
.
A compressed (zip) file containing support data is saved to the location of
your choice.
Setting a Password
You can configure each storage array with a password to protect it from
unauthorized access. MD Storage Manager asks for this password when an
attempt is made to change the storage array configuration, such as when a
virtual disk is created or deleted. View operations do not require a password.
To set, change, or remove a password for a storage array:
1
Click the
Tools
tab, then click
Set or Change Password
.
Text boxes for the current password, the new password, and new password
confirmation are displayed.
2
To enter a new password:
• Leave the
Current password
text box blank.
• Enter the new password in the
New password
and
Confirm new
password
text boxes.
To change a password:
• Enter the current password in the
Current password
text box.
• Enter the new password in the
New password and Confirm new
password text boxes.