Dell H710 Server User Manual


 
106 Security Key and RAID Management
Troubleshooting Security Key Errors
Secured Foreign Import Errors
A foreign configuration is a RAID configuration that already exists on a
replacement physical disk that you install in a system. A secured foreign
configuration is a RAID configuration that was created under a different
security key. There are two scenarios in which a secured foreign import fails:
The passphrase authentication fails
—A VD secured with a security key
different from the current controller security key cannot be imported
without authentication of the original passphrase used to secure them.
Supply the correct passphrase to import the secured foreign configuration.
If you have lost or forgotten the passphrase, the secured foreign disks
remain locked (inaccessible) until the appropriate passphrase is entered or
if they are instant secure erased.
The secured VD is in an offline state after supplying the correct
passphrase
—You must check to determine why the virtual disk failed and
correct the problem. See "Troubleshooting" on page 109.
Failure to Select or Configure Non Self-Encrypting Disks (non-SED)
A virtual disk can be either secured or unsecured depending on how it was
configured when created. In order to create a secured virtual disk, the
controller must have a security key present and must be composed of SEDs
only. In order to select/configure non-SED, you must create an unsecured
virtual disk. You can create an unsecured virtual disk even if there is a security
key present. Select the secure VD option as No in the Create New VD menu.
See "Creating Virtual Disks" on page 58 for steps on how to create an
unsecured virtual disk.
Failure to Delete Security Key
A security key is used to lock or unlock access to a security-enabled
component. This key is not utilized in the actual encryption of data. If a
security key is present, both secured and unsecured virtual disks may exist.
To delete the security key, you must have a previously established security key
present on the controller and there can not be any configured secured disks.
If there are configured secured disks, remove or delete them.