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1 System Overview 19
performance speed of your system. The wallpaper is set to “None” as a default.
• Additional software applications (games, internet browsers, word processors, etc.). It is
not advisable to load additional applications onto your Emphasis Server. Conflicts may
occur between applications that could severely impact your system’s performance. The
Emphasis Server should not be connected to the Internet.
• On a 3D Server with dual monitors, you may experience problems with shaded views,
especially on the second monitor. If your shaded views appear to refresh incorrectly
(especially after shaded view windows have been overlapped), you may want to
change the OpenGL options to “Safe Rendering”.
To change the OpenGL settings:
Step 1: In the Emphasis Visualization Options menu, click Application Options.
Step 2: Click the OpenGL tab.
Step 3: Click the button for the following settings:
• Fast Rendering: This is the ideal setting.
• Fast Rendering for Primary Display Only: (Default) This sets the primary
monitor to Fast Rendering and the second monitor to Safe Rendering and
will solve the incorrect refresh problem on the second monitor.
• Safe Rendering: This sets both monitors to “Safe Rendering”.
If you have problems using your Emphasis Control System, please refer to your manuals
for additional information.
If you do not find the answer in a manual, please call your local dealer or ETC Technical
Services (see Help from ETC Technical Services, page 3). Please have the following
information available before you call:
• Console model and serial number (located on back panel)
• Emphasis Server serial number (located inside the door on the front of the Server case)
• Software version (see below)
• Dimmer manufacturer and installation type
• Moving light information (manufacturer, mode, data cable type)
• Other components in your system (Unison, other consoles, etc.)
How do I find the software version?
Emphasis is actually a suite of software, all with different version numbers. In general, all
you need to provide to Technical Services is the suite version number.
To find the Emphasis Control System suite version number:
Step 1: In the Emphasis Visualization Help menu, click About Emphasis. The About...
dialog box will open.
Step 2: Find the Emphasis Visualization Version number at the top of the dialog box. The
suite version number is indicated in parentheses at the end of the full version
number.
To find the suite version number outside Emphasis Visualization:
Step 1: Minimize Emphasis Visualization and right-click on Start menu on task bar and
click Explore. Alternatively, you can press
á+E to launch Windows Explorer at
any time.
Step 2: Right-click My Computer and click Properties.