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6 Contents
Connecting to a Wireless Local Area Network . . . . . . . . . . . . . . . . . 64
Determining Your Network Type
. . . . . . . . . . . . . . . . . . . . . . 65
Connecting to a Wireless Network in Microsoft
®
Windows
®
XP . . . . . 65
8 Solving Problems
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Video and Display Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . 70
If the display is blank
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
If the display is difficult to read
. . . . . . . . . . . . . . . . . . . . . . . 70
If only part of the display is readable
. . . . . . . . . . . . . . . . . . . . 71
Modem and Internet Connection Problems
. . . . . . . . . . . . . . . . . . . 72
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
If you cannot save a file to a floppy disk drive
. . . . . . . . . . . . . . . 74
If you have problems with a hard drive
. . . . . . . . . . . . . . . . . . . 75
PC Card Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
General Program Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . 76
A program crashes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
A program stops responding
. . . . . . . . . . . . . . . . . . . . . . . . 76
A solid blue screen appears
. . . . . . . . . . . . . . . . . . . . . . . . 76
Error messages appear
. . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Resolving Other Technical Problems
. . . . . . . . . . . . . . . . . . . . . . 76
If Your Dell™ Computer Gets Wet
. . . . . . . . . . . . . . . . . . . . . . . . 77
If You Drop or Damage Your Computer
. . . . . . . . . . . . . . . . . . . . . 78
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . . . . . . . 79
Resolving Software and Hardware Incompatibilities
. . . . . . . . . . . . . 80
Restoring Your Operating System
. . . . . . . . . . . . . . . . . . . . . . . . 81
Using Microsoft
Windows XP System Restore. . . . . . . . . . . . . . . 81
Using Dell PC Restore by Symantec
. . . . . . . . . . . . . . . . . . . . 83
D7898bk2.book Page 6 Friday, April 29, 2005 9:39 AM