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74 Solving Problems
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Floppy Disk and Hard Drive Problems
NOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the help
file, see page 9.
If you cannot save a file to a floppy disk drive
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — Click the Start button
and click My Computer. If the drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and restart
the computer.
ENSURE THAT THE DISK IS NOT WRITE-PROTECTED — You cannot save data to
a write-protected disk. See the following figure.
TRY ANOTHER FLOPPY DISK — Insert another disk to eliminate the possibility
that the original disk is defective.
REINSTALL THE DRIVE —
1
Save and close any open files, exit any open programs, and shut down the
computer.
2
Remove the drive from the module bay. See page 41 for instructions.
3
Reinstall the drive.
4
Turn on the computer.
not write-protected
back of floppy disk
write-protected
D7898bk2.book Page 74 Friday, April 29, 2005 9:39 AM