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84 Solving Problems
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Removing PC Restore
NOTICE: PC Restore enables you to restore your computer’s operating system to the condition it was in
when you purchased your computer. It is recommended that you do not remove PC Restore from your
computer, even to gain additional hard drive space. If you remove PC Restore from the hard drive, you
cannot ever recall it, and you will never be able to use PC Restore to return your computer’s operating
system to its original state.
1
Log on to the computer as a local administrator.
2
In Windows Explorer, go to
c:\dell\utilities\DSR
.
3
Double-click the filename
DSRIRRemv2.exe
.
NOTE: If you do not log on as a local administrator, a message appears stating that you that you
must do so. Click Quit and log on as a local administrator.
If the partition for PC Restore does not exist, a message appears stating that the partition was
not found. Click
Quit
; there is no partition to delete.
4
Click
OK
to remove the partition.
5
Click
Yes
when a confirmation message appears.
The partition is deleted and the
c:\
partition expands to include the newly available disk
space. To check the available space, right-click the
c:\
drive in Windows Explorer and
select
Properties
.
6
Click
Finish
to close the
PC Restore Removal
window.
7
Restart the computer.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" on
page 69 and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell. See page 112.
1
Shut down the computer. See page 32.
2
If the computer is connected to a docking device (docked), undock it. See the documentation
that came with your docking device for instructions.
3
Connect the computer to an electrical outlet.
D7898bk2.book Page 84 Friday, April 29, 2005 9:39 AM