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174 Troubleshooting Your System
Troubleshooting Processors
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.
1
Run the appropriate online diagnostics test. See "Using Online
Diagnostics" on page 177.
2
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
3
Open the system. See "Opening the System" on page 83.
4
Ensure that each processor and heat sink are properly installed.
See "Installing a Processor" on page 132.
5
Close the system. See "Closing the System" on page 85.
6
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
7
Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 177.
8
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
9
Open the system. See "Opening the System" on page 83.
10
Remove processor 2. See "Removing a Processor" on page 128.
11
Close the system. See "Closing the System" on page 85.
12
Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
13
Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 177.
If the test fails, the processor is faulty.
S
ee
"Getting Help
" on page 187
.
14
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
15
Open the system. See "Opening the System" on page 83.
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