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Problem Solving
■
The dark area around film, such
as the frame of the film holder,
is perceived as white—altering
the exposure of the scanning
area and causing your scans to
appear darker. Set the correct
color by adjusting the marquee
or frame border and then
adjusting the exposure. See your
electronic Reference Guide for
details.
The color is patchy or distorted at
the edges of the image.
■ Make sure your document if
flat. If the document is thick or
warped at the edges, the scan
may appear discolored from too
much outside light. Try
covering the edges of the
document with paper to block
outside light.
■ If your document is too large,
part of the document extends
beyond the document table, and
that edge may not be in contact
with the document table.
Change the position of the
document.
Color of negative film preview
images looks odd.
■ Check that your scanner
software settings are correct. See
your electronic Reference Guide
for details.
■ Make sure the narrow
calibration window at the top of
the transparency unit is not
covered.
■ Remember that the dark area
around the film, such as the
frame of the film holder, is
perceived as white—altering the
exposure of the scanning area
and causing your scans to
appear darker. Set the correct
color by adjusting the marquee
or frame border and then
adjusting the exposure. See your
electronic Reference Guide for
details.
The image does not look the same
as the original.
■ Your software settings are not
correct for your document type.
Try different combinations of
image settings using your
scanner software.
■ The colors displayed on your
monitor don’t match the
original or printed colors. Try
increasing your monitor’s color
palette to 16 bit or 24 bit.
basics.book Page 64 Tuesday, October 24, 2000 9:53 AM