Problem Solving
65
■ Because your monitor and
printer use different
technologies to represent colors,
your printed colors cannot
exactly match the colors you see
on your monitor screen.
Your software may not have
sufficient color matching and
color management features, or
these components of your
software may not be correctly
installed. (See your software,
monitor, and computer manuals
for information on color
matching and calibration.)
■ If you are importing an image
file into your application
software, make sure the file
format is one your software can
read. Also check that the image
settings in your application are
appropriate for the type of
image you want to scan. (See
your software manual.)
■ Check the image settings in
your scanner software, especially
data format, gamma correction,
and color correction. Try a
different combination of these
settings.
Straight lines in the image are
jagged.
The document may have been
placed at an angle on the document
table. Align it so that the horizontal
and vertical lines are carefully
aligned with the scales on the top
and side of the document table.
A line of dots is always missing in
the scanned image.
■ If you are printing, your printer
may be running out of ink or
toner and you need to replace
the cartridge. For an EPSON
ink jet printer, try cleaning the
print head as described in your
documentation.
■ If this happens on both your
screen and printout, the
scanner’s sensor may be
malfunctioning. Consult your
dealer.
A line of dots always appears in
the scanned image.
If this happens on both your screen
and printout, the document table
glass may be dusty or scratched.
Clean the document table glass as
described on page 53.
basics.book Page 65 Tuesday, October 24, 2000 9:53 AM