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Problem Solving
You can purchase genuine EPSON supplies and accessories from the EPSON Store at
(800) 873-7766 or visit our web site at www.epsonstore.com (U.S. sales only). In
Canada, please call (800) 873-7766 for dealer referral.
If you need help using another manufacturer’s software with an EPSON
product, see the documentation for that software for technical support
information.
Bonus Software Technical Support
* Software offer available at a discounted price for EPSON Perfection 1240U/1240U PHOTO
owners, for a limited time. Call (978) 749-9944 to order from Monaco Systems. The color
management package includes software, a target print, and a corresponding target file. You can
install the software and target file from your scanner CD-ROM. However, you won’t be able to
use the software until you obtain the target print, available by mail when you purchase the color
management package for $149 (U.S.)—that’s half off the retail price of $299. The offer expires
12/31/01.
Software Telephone Fax Online and E-mail
EPSON TWAIN driver
ScanSoft
TextBridge Pro
EPSON Software Film
Factory
U.S.
(562) 276-4382
Canada
(905) 709-3839
(800) 922-8911
fax-on-demand
system
support.epson.com
EPSON Smart Panel (510) 445-8616 (510) 445-8601 tech@newsoftinc.com
Adobe
PhotoDeluxe
Adobe Photoshop LE
(206) 675-6126
6:00
AM
to 5:00
PM
,
PST, Monday through
Friday (pay support)
(206) 675-6137
fax-on-demand
system
www.adobe.com/support
techdocs@adobe.com
ArcSoft PhotoPrinter
2000 Pro
ArcSoft Panorama
Maker 2000
(510) 440-9901
8:30
AM
to 5:30
PM
,
PST, Monday through
Friday
(510) 440-1270 www.arcsoft.com
support@arcsoft.com
Monaco Systems
MonacoEZcolor*
(978) 749-9944
9:00
AM
to 5:00
PM
,
EST, Monday through
Friday
— www.ezcolor.com/faq.html
support@monacosys.com
basics.book Page 68 Tuesday, October 24, 2000 9:53 AM