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4
Maintenance and Troubleshooting
4-7
R4C345
Rev. C
A5 size CHAP4.FM
10/7/99 Pass 0
R
Proof Sign-off:
<tantoname> SEI K.Ito M.Fujimori
<leadername> M.Fujimori
<editorname> SEI G.Hildebrand
❏ Inappropriate selection of the scanner functions (see your
software manual).
❏ Incorrect setup of your computer or software (see Chapter 1
in this guide or the software manual).
❏ Incorrect operation of your software (see your software
manual).
Also see the documentation that came with your computer and
printer for possible solutions.
The OPERATE light does not light.
Cause What to do
Scanner is off Press the
OPERATE
button to turn on
the scanner.
Scanner is not connected
correctly to a power source
Make sure the power cord is
connected to the scanner and plugged
into a power source.
The scanner does not scan.
Cause What to do
The scanner is not ready to
scan
Wait until the
READY
light is green
(ready for scanning).
Interface or software setting
problem
Make sure your interface port and
software settings are corrrect. Also
make sure that your computer’s
interface board is installed properly.
SCSI problem Make sure the scanner’s SCSI ID and
terminator are set correctly.