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B-6
Contacting Customer Support
R4C345
Rev. C
A5 size APP_B.FM
10/7/99 Pass 0
L
Proof Sign-off:
<tantoname> SEI K.Ito M.Fujimori
<leadername> M.Fujimori
<editorname> SEI G.Hildebrand
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our clients have
access to advice. Operators on the Helpdesk can aid you in diagnosing
hardware and software problems. They can also advise you on the latest
EPSON products and where the nearest dealer or service agent is located.
Many types of queries are answered here.
The Helpdesk numbers are:
Phone: (02) 9903 9040
Fax: (02) 9903 9189
We encourage you to have all the relevant information on hand when you
ring. The more information you prepare, the faster we can help solve the
problem. This information includes the
User’s Guide
for your EPSON
product, type of computer, operating system, application programs, and any
other information you feel is required.
For Singapore Users
Contact the telephone and fax numbers below:
Phone: (065) 337-7911
Fax: (065) 334-1185