B
Contacting Customer Support
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R4C345
Rev. C
A5 size APP_B.FM
10/7/99 Pass 0
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Proof Sign-off:
<tantoname> SEI K.Ito M.Fujimori
<leadername> M.Fujimori
<editorname> SEI G.Hildebrand
For United Kingdom and the Republic of Ireland Users
If you purchased your printer in the UK or the Republic of Ireland, EPSON
(UK) Limited provides a range of customer services and technical support:
❏
World Wide Web
❏
Faxon EPSON Faxback
❏
Bulletin Board Service
❏
Customer and Warranty Support
❏
Pre-Sales Enquiry Desk
See the following sections for details.
World Wide Web
If you can connect to the Internet and have a Web browser, you can access
our Web site at
http://www.epson.co.uk
. Here you will find information
on the latest EPSON products, software drivers, on-line user guides, and
answers to frequently asked questions.
Faxon EPSON
Contact Faxon EPSON Faxback Service for support information including
troubleshooting tips, switch settings, and driver information.
To use Faxon EPSON, call 01442 227332 in the UK or 0044 1442 227332 from
the Republic of Ireland using a touch-tone phone. You will be asked to follow
a simple routine to register your document request. Once you have entered
your telephone and fax numbers, Faxon EPSON will fax a copy of the
document catalogue to your fax machine.
When you have found the documents that you need in the catalogue, call
Faxon EPSON again and enter the document ID numbers. The documents
will be faxed to you automatically.