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Maintenance and Troubleshooting
R4C345
Rev. C
A5 size CHAP4.FM
10/7/99 Pass 0
L
Proof Sign-off:
<tantoname> SEI K.Ito M.Fujimori
<leadername> M.Fujimori
<editorname> SEI G.Hildebrand
The image does not look the same as the original.
Cause What to do
Image settings Try different image setting
combinations on your scanner
software.
Color matching and color
management problem
Your software may not have sufficient
color matching and color
management features, or these
components may not be installed
correctly. Refer to the documentation
that came with your software and
computer.
File format problem If you are importing a scanned image
as an image file, make sure the file
format is one your software can read.
Also, make sure the image settings of
your software are appropriate for the
type of image you want to scan.
A line always appears to be missing from scanned images.
Cause What to do
Print head malfunction Print head malfunction is indicated
when a line is missing on printouts
only. Consult your printer manual.
Scanner sensor malfunction Scanner sensor malfunction is
indicated when the line is missing on
both screen images and printouts.
Contact your dealer.