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Installation Guide 99
CHAPTER 7
Troubleshooting
This chapter provides instructions for troubleshooting installation error
messages.
If this chapter does not describe the error message you are encountering,
see the Error Messages and Troubleshooting Guide.
Overview
For Sybase server products, there are two categories of errors:
• Errors generated by the installation, upgrade, and setup utilities
• Errors generated by the server (Adaptive Server, Backup Server, and
so on)
To determine the cause of an error, first look in the log file of the utility
being used, to identify the task the utility was performing when it failed.
Then check the server error log. See “Error log locations” on page 100.
Table 7-1 lists possible causes and solutions for common problems that
you might encounter during a first-time installation or upgrade. If you
continue to have problems, retry the installation or upgrade.
If the installation program or
srvbuild unexpectedly quits, or if you cannot
correct the problem, see the Error Messages and Troubleshooting Guide.
Topic Page
Overview 99
Error log locations 100
Solutions to common installation problems 101
Upgrading compiled objects with dbcc upgrade_object 109