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Error log locations
100 Adaptive Server Enterprise
Table 7-1: Troubleshooting guidelines for UNIX platforms
Error log locations
The information in the error logs helps you determine the reason and possible
solution for an error message.
Logs for installation
utilities
Table 7-2 lists the default error log locations for the installation, upgrade, and
setup utilities.
Table 7-2: Error log locations for installation utilities
Problem Possible cause and solution
The installation program cannot
start Adaptive Server.
Failure to start Adaptive Server is generally caused by a lack of available RAM
or disk space.
Make sure you meet RAM requirements. If you have the required RAM, remove,
then reinstall all applications to the hard drive and restart the installation process.
After Adaptive Server is installed, there should be 25MB of free disk space left
in the disk drive. Adaptive Server needs approximately 18MB for creating shared
memory files.
Verify that you are logged in as System Administrator. You must log in as an
administrator to start Adaptive Server.
Shut down Monitor Server before restarting Adaptive Server.
Note Adaptive Server may not start if it cannot find a SySAM license and if the
grace period has expired. Check the Adaptive Server error log for the cause of the
license checkout failure and fix the issues.
After upgrading Adaptive
Server, you cannot use
srvbuild.
After you begin upgrading a server, you may be unable to use the same
srvbuild
session for other tasks. Exit and restart
srvbuild.
The installation program cannot
connect to the upgraded
Adaptive Server.
After you begin upgrading a server, you may be unable to use the same
srvbuild
session for other tasks. Exit and restart
srvbuild.
The installation program
detects reserved word conflicts.
See “Stopping Adaptive Server after a failure” on page 104.
The upgrade fails. See “Recovering from a failed upgrade” on page 106.
Utility Error log location
Installer $SYBASE/log.txt