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LCD and SmartGuard Messages
The LCD display shows the current status of the Printer. Refer to the cause and solution
Tables in this section for all possible LCD messages. (Note: These Tables display the LCD
messages in alphabetical order. If the LCD message is communicating an error or requires
an action, these Tables will also offer a solution to what should be done.)
Reviewing the Top Line LCD Messages
Message Cause Solution
Card Jam: Flip A card is jammed in the Flipper Table
area of the Printer.
See the Resolving the Card
Jam: Flip Error Message
procedure on page 39.
Card Jam: Mag A card is jammed in the Magnetic
Encoding Module, beneath the Flipper
Table.
See the Resolving the Card
Jam: Mag Error / Smart Error
Message procedure on page 39.
Card Jam: Print A card is jammed somewhere along
the printing path, under the Printer's
top-right cover.
See the Resolving the Card
Jam: Print Error Message
procedure on page 38.
Card Out/Not
Fed
Either the Card Hopper is out of cards
or the Printer is unable to feed a card
in from the Card Hopper.
See the Resolving the Card
Feeding Errors procedure on
page 34.
Flipper Jam Card Flipping Mechanism is unable to
rotate.
See the Resolving the Flipper
Jam error message procedure
on page 37.
Flipping Card Indicates card is being flipped for
backside printing.
No action is required.
Head-down
Failed
Printhead is unable to lower itself. See the Resolving the Headlift
error message procedure on
page 40.
Continued on the next page
Persona® C25 Card Printer User Guide (Rev. 4.0)
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