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Reviewing the Top Line LCD Messages (continued)
Message Cause Solution
Low
Ribbon/Clean
Indicates the print ribbon will soon run
out.
See the Resolving the Ribbon
Low error message procedure
on page 42.
Mag encoding Indicates the Mag Stripe is being
encoded.
No action is required.
Mag Verify
Error
The Mag Stripe was not encoded
properly.
See Resolving the Mag Verify
error message on page 44.
No Shield
Loaded
Attempts are made to print with the
Printer Driver's SmartShield option
selected (even though the optional
SmartGuard Security Feature is not
used).
OR
If using the SmartGuard feature, the
SmartShield image is not encoded
onto the SmartGuard Access Card
(currently inserted into the Printer).
If using the SmartGuard
feature, insert an access card
that contains a SmartShield
image or encode a
SmartShield image onto the
current card and try your print
job again. If you do not want
to print a SmartShield image,
deselect the Printer Driver’s
SmartShield option. See the
SmartGuard User’s Guide for
more information.
Print Cover
Open
Indicates that the top-right cover is not
properly shut.
Check that nothing is blocking
the cover from being shut and
close the cover.
Continued on the next page
Persona® C25 Card Printer User Guide (Rev. 4.0)
25