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Reviewing the Top Line LCD Messages (continued)
Message Cause Solution
Head-up Failed Printhead is unable to raise itself. See the Resolving the Headlift
error message procedure on
page 40.
Invalid Key
Card
The SmartGuard Access Card is
invalid or is inserted backwards or up
side down.
Appears only when using the
SmartGuard Security Feature.
Insert a valid SmartGuard
Card or reinsert the card
properly with the chip end
down and facing you. See the
SmartGuard User’s Guide for
more information.
Invalid
Password
An invalid SmartGuard password was
entered.
Appears only when using the
SmartGuard Security Feature.
Re-enter the correct password
using any of the standard
keyboard characters. See the
SmartGuard User’s Guide for
more information.
Key Card
Ready
Indicates SmartGuard or SmartShield
data has successfully been encoded
onto the SmartGuard Access Card.
Appears only when using the
SmartGuard Security Feature.
See the SmartGuard User’s
Guide for more information.
Key Disabled Indicates the SmartGuard Security
Feature has been disabled.
Appears only when using the
SmartGuard Security Feature.
See the SmartGuard User’s
Guide for more information.
Key Not
Inserted
Attempts are made to print without the
SmartGuard Access Card inserted.
Appears only when using the
SmartGuard Security Feature.
Insert a valid SmartGuard
Access Card. See the
SmartGuard User’s Guide for
more information.
Key Card
Deleted
Indicates the data on the SmartGuard
Access Card was successfully deleted.
Appears only when using the
SmartGuard Security Feature.
See the SmartGuard User’s
Guide for more information.
Continued on the next page
Persona® C25 Card Printer User Guide (Rev. 4.0)
24