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Reviewing the Top Line LCD Messages (continued)
Message Cause Solution
Ribbon Low
Error message
Indicates either the ribbon is running
low or is out.
See the Resolving the Ribbon
Low error message procedure
on page 42.
Smart Card
Error
Unable to encode smart card. See the Resolving the Printer
cannot read Encoded Data
problem on page 44.
Smart Encoding Indicates the Printer is writing or
encoding data onto the SmartGuard
Access Card.
Appears only when using the
SmartGuard Security Feature.
See the SmartGuard User’s
Guide for more information.
Writing Key
Data
Indicates the Printer is writing or
encoding data onto the SmartGuard
Access Card.
Appears only when using the
SmartGuard Security Feature.
See the SmartGuard User’s
Guide for more information.
Wrong Ribbon
Error
The wrong print ribbon is installed. See the Resolving the Wrong
Ribbon error (being displayed
incorrectly) procedure on page
41.
Continued on the next page
Persona® C25 Card Printer User Guide (Rev. 4.0)
27