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Resolving the Flipper Jam error message
Symptom: A Flipper Jam error is displayed on the LCD.
Step Procedure
1 Check for an obstruction.
a. Open the Top Cover.
b. Manually rotate the Flipper Table a full 360 degrees.
c. Clear the path of the Flipper Table’s rotation.
2 Verify the Flipper Clutch operation.
a. Unplug the Printer. Open the Top Cover.
b. Reapply power to the Printer.
(Note: The Flipper Table should rotate and stop level with the card feed
path.)
3 Verify the Motor operation.
a. Open the Top Cover.
b. Press and hold the On/Cancel button. Ensure that:
• The Rollers on the Printer should begin to roll.
• The Card feed Rollers on the card path and on the Flipper Table
should be rolling.
• The Platen Roller and the Flattener Roller should be rolling.
c. If any one of the Rollers are not turning, inspect the gear configuration in
the front of the Printer.
Persona® C25 Card Printer User Guide (Rev. 4.0)
37