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Resolving the Wrong Ribbon error (being displayed incorrectly) (continued)
Step Procedure
2 Determine if the Ribbon ID Sensor (820593) is working properly.
a. Unplug the Printer.
b. On the back of DIP switches in the corner of the main board, flip
switches 3 and 4.
c. With the top covers closed, apply power to the Printer while holding
down the Pause/Resume button.
d. Once the LCD screen displays RUNNING SELF TEST #12, release the
Pause/Resume button.
e. Open up the top Print cover.
f. Slowly rotate the supply side of the ribbon.
• As the spool is rolling, the Printer should emit a beep every time a
metal pin from the ribbon ID core passes the Sensor.
g. Replace the Ribbon ID Sensor:
• If the Printer responds by emitting no beeps.
OR
• If one long set of beeps is emitted regardless of the ribbons position.
Resolving the Ribbon Low error message
Symptoms: The Printer beeps just before each ribbon panel is printed.
Step Procedure
1 Determine if the ribbon is running low. (Note: This indicates the print ribbon is
running low and that it will soon run out.)
a. Print until the ribbon is gone, and replace the ribbon when necessary.
Persona® C25 Card Printer User Guide (Rev. 4.0)
42