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Troubleshooting for Multifeed
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Troubleshooting for Multifeed
The ScanSnap can detect multifeed with an ultrasonic sensor. Multifeed is an error that occurs
when two or more sheets are fed into the ScanSnap simultaneously.
When a multifeed error occurs while sheets are scanned, part of the scanned image data may
be lost when saved. In such a case, the ScanSnap checks the scanned image data and
restores missing pages with its recovery function.
To enable multifeed detection by ultrasonic sensor and the recovery function, select the
[Paper] tab → [Multifeed Detection] → [Check Overlapping [Ultrasonic]] on the ScanSnap
setup dialog box/window.