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114 Troubleshooting
The system is non-responsive
The keyboard does not work
The mouse does not work
Probable cause Solution
An error occurs during
an application or the
server may be out of
memory
Restart your computer by pressing the reset
button. If the system is still non-responsive,
press and hold in the power button for 4
seconds to turn the system off. Turn the
system back on, then follow the on-screen
instructions.
Keyboard, mouse, and
front panel are locked
out when the password
is set
Enter the password.
Probable cause Solution
Keyboard is locked out
when the password is set
Enter the password.
A key was depressed
while the system was
starting up
Clear the sticking key, then turn off the system,
wait for a few seconds, then turn the system
back on.
The keyboard is not
plugged in or connected
properly
Make sure the cable is properly connected.
Something spilled into
the keyboard
Turn off the system. Turn the keyboard upside
down to drain it, then turn is right-side up to
let it dry before turning the system back on.
The keyboard is
defective
Try a keyboard that you know is working.
Probable cause Solution
Mouse is locked out
when the password is set
Enter the password.
8505945.book Page 114 Thursday, March 9, 2000 2:13 PM