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116 Troubleshooting
The image on the screen is dim or difficult to read
The color monitor displays everything in black and white
The displayed characters are garbled
The video card is not
seated correctly
Open the system and reseat the video card.
The server board may have a built-in video
adapter, so there may not be a video adapter
to remove and replace.
The video card is not
compatible with the
system
Check the documentation or technical support
to make sure that the video card is compatible
with the system. If not, obtain a compatible
video card. The server board may have a
built-in video adapter, so there may not be a
video adapter to remove and replace.
Probable cause Solution
The monitor brightness
and contrast controls are
turned down
Adjust the brightness and contrast knobs until
the text becomes clear.
Sunlight is glaring off the
display
Position the monitor away from the sun or a
window.
The monitor may be old Replace the monitor.
Probable cause Solution
The system was turned
on before the monitor
Make sure that the monitor is turned on, then
restart the system.
The display type is set
incorrectly
In the Control Panel window (Start | Settings |
Control Panel), double-click Display, set the
display to the appropriate monitor type, then
restart the system.
Probable cause Solution
The video cable is
damaged
Make sure the connector and cable have no
bent or damaged pins.
Probable cause Solution
8505945.book Page 116 Thursday, March 9, 2000 2:13 PM