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If You Have a Problem
This chapter describes how to avoid or solve problems with your HP Brio
PC.
What to Do First............................................................................ page 18
My HP Brio Doesn’t Start Properly ................................................ page 19
My HP Brio Isn’t Working Properly................................................. page 21
What Kind of Problem Is It?........................................................... page 22
Hardware Problems....................................................................... page 23
Software Problems........................................................................ page 31
My HP Brio Has an Audio (Sound) Problem..................................... page 33
My HP Brio Detects an Error at Startup......................................... page 35
Frequently Asked Questions........................................................... page 41
Need More Help?........................................................................... page 41
HP Hardware Diagnostics (e-DiagTools)......................................... page 42
HP Brio Assist CD-ROM................................................................. page 43
Support and Information Services.................................................. page 45