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What to Do First
18
What to Do First
Don’t panic! Most things that go wrong with computers can be fixed
relatively easily — provided you do not rush into them. Use the following
checklist to see where you can find help.
Is there really a problem with my
PC or do I just not know how to
do something?
Ö
Either
•
Refer to chapter 2 in this manual, “Getting
Started with Your HP Brio” for basic advice
on using your PC.
Ö
Or
• Refer to your online
HP Brio Center
-
UsingYourHPBrioPC
for information
on using your mouse,keyboard, DVDdrive,
CD-RW or modem.
I still haven’t solved my problem
andneedtodosome
troubleshooting.
Does it seem to be a basic
problem with Windows, or with
your modem, DVD or CD-RW
drive?
Ö
Yes
• Refer to your online
HP Brio Center
-
Fix
aProblem
for information on
troubleshooting your PC, your DVD drive,
CD-RW or modem.
Ö
No
•
For more detailed help, refer to the
troubleshooting sections starting on page
19.
Still Need Help?
Ö
•
Collect information on your PC (see page
45) then contact your authorized support
provider. For Customer Care Center
numbers, refer to page 98.
• For a wide range of information and
support, refer to the HP Brio Web at:
www.hp.com/go/briosupport.
•
For information on your warranty, go to
“Regulatory, Warranty and Support”,
starting on page 79.