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Hardware Problems
27
There’s a Problem with the CD-ROM, CD-RW or DVD Drive
Have you checked that...
How
There is a disc inserted in the drive
Ö
• Click onthe drive letter assignedto your
driveinWindows Explorer.Ifyoureceive
a message such as D
DD
D:
::
:\
\\
\i
ii
is
ss
sn
nn
no
oo
ot
tt
t
a
aa
ac
cc
cc
cc
ce
ee
ess
ssss
ssi
ii
ib
bb
bl
ll
le
ee
e/
//
/d
dd
de
ee
ev
vv
vi
ii
ic
cc
ce
ee
ei
ii
is
ss
sno
nono
not
tt
tr
rr
re
ee
ea
aa
ad
dd
dy
yy
y,thismeans
thereisnodiscinthedrive.
• Open the driveand check whether there
is a disc inside.
The Setup program is correctly configured for your
drive
Ö
Enterthe Setupprogramby pressingF2at
startup, then:
• Make sureyouhave enabledthe O
OO
On
nn
n-
--
-c
cc
ch
hh
hi
ii
ip
pp
p
P
PP
Pr
rr
ri
ii
im
mm
ma
aa
ar
rr
ry
yy
yI
II
ID
DD
DE
EE
EandtheO
OO
On
nn
n-
--
-c
cc
ch
hh
hi
ii
ip
pp
pS
SS
Se
ee
ec
cc
con
onon
ond
dd
da
aa
ar
rr
ry
yy
y
I
II
ID
DD
DE
EE
E fields under H
HH
Ha
aa
ar
rr
rd
dd
dw
ww
wa
aa
ar
rr
re
ee
eP
PP
Pr
rr
ro
oo
ot
tt
te
ee
ec
cc
ct
tt
ti
ii
io
oo
on
nn
nin
the B
BB
Bo
oo
oo
oo
ot
tt
tmenu.
• Go to the A
AA
Ad
dd
dv
vv
va
aa
an
nn
nc
cc
ce
ee
ed
dd
d menu. You should
see a CD-ROM, CD-RW or DVD-ROM
drive declared in the I
II
ID
DD
DE
EE
ED
DD
De
ee
ev
vv
vi
ii
ic
cc
ce
ee
es
ss
s
submenu.
The device boot order is set correctly in the Setup
program
Ö
• EntertheSetupprogrambypressingF2
at startup, then go to the B
BB
Bo
oo
oo
oo
ot
tt
tmenu.If
youintendtobootfromtheCD-ROM
drive, you should place C
CC
CD
DD
D-
--
-R
RR
RO
OO
OM
MM
Mbefore
H
HH
HD
DD
DD
DD
DintheB
BB
Bo
oo
oo
oo
ot
tt
t Ö
ÖÖ
ÖB
BB
Boo
oooo
oot
tt
tD
DD
De
ee
ev
vv
vi
ii
ic
cc
ce
ee
eP
PP
Pr
rr
ri
ii
io
oo
or
rr
ri
ii
it
tt
ty
yy
y
submenu.
The hardware is working properly
Ö
Run e-DiagTools to see if it detects a
problem with the drive (refer to page 42).
Advanced Troubleshooting
Have you checked that...
How
All cables (data, power and audio)have been properly
connected both to the drive and to the system board.
Ö
Check that the drive’s power and data
cables arecorrectly connected atboth ends
(drive and system board). Refer to page 62
forconnections tothedrive andpage57for
connections to the system board.
The jumpers on the drive are set correctly
Ö
Check that the jumpers on the hard drive
are in CS (cable select) mode
F
FF
Fo
oo
or
rr
rm
mm
mo
oo
or
rr
re
ee
ei
ii
in
nn
nf
ff
fo
oo
or
rr
rm
mm
ma
aa
at
tt
ti
ii
io
oo
on
nn
no
oo
on
nn
nu
uu
us
ss
si
ii
in
nn
ng
gg
ga
aa
and
ndnd
nd tr
trtr
tro
oo
oub
ubub
ubl
ll
le
ee
es
ss
sho
hoho
hoo
oo
ot
tt
ti
ii
in
nn
ng y
gygy
gyo
oo
ou
uu
ur
rr
rD
DD
DV
VV
VD
DD
Dd
dd
dr
rr
ri
ii
iv
vv
ve
ee
e,
,,
,r
rr
re
ee
ef
ff
fe
ee
er t
rtrt
rto
oo
ot
tt
th
hh
he
ee
eP
PP
PC
CC
C’
’’
’s
ss
son
onon
onli
lili
lin
nn
ne
ee
eH
HH
HP
PP
PB
BB
Br
rr
ri
ii
io
oo
oC
CC
Cen
enen
ent
tt
te
ee
er
rr
r