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29
The Printer Doesn’t Work
The Printer Will Not Print
Have you checked that... How
The printer is on
Ö
• Check the power and data cables are correctly
connected and press the printer’s power button.
There is paper in the printer
Ö
• Check the printer’s paper tray
Youdidn’tplugintheprinter’sparalleldatacable
(where applicable) when the PC was already on
Ö
1
Shut the PC down, then restart it.
2
Try to print again.
The correct printer driver is installed
Ö
• Check that the correct printer driveris installed on
your PC by clicking on the S
SS
St
tt
ta
aa
art
rtrt
rt menu, then
selecting S
SS
Se
ee
ett
tttt
tti
ii
in
nn
ng
gg
gs
ss
s Ö
ÖÖ
Ö P
PP
Pr
rr
ri
ii
in
nn
nt
tt
te
ee
er
rr
rs
ss
s. Your printer’s driver
should be displayed in the Printers window.
The printer is configured correctly
Ö
• Click on the S
SS
St
tt
ta
aa
art
rtrt
rt menu, then select S
SS
Se
ee
ett
tttt
tti
ii
in
nn
ng
gg
gs
ss
s
Ö
ÖÖ
Ö P
PP
Pr
rr
ri
ii
in
nn
nt
tt
te
ee
er
rr
rs
ss
s. Right-click on the icon for the printer
youwanttouseandensurethatS
SS
Se
ee
et
tt
ta
aa
as
ss
sd
dd
de
ee
ef
ff
fa
aa
au
uu
ul
ll
lt
tt
tis
selected and that the printer is set to work online.
• If the printeris on your network, you can setit up
by browsing for it in N
NN
Ne
ee
et
tt
tw
ww
wo
oo
or
rr
rk
kk
kN
NN
Ne
ee
ei
ii
igh
ghgh
ghb
bb
bo
oo
or
rr
rh
hh
ho
oo
oo
oo
od
dd
d,
clickingontheprinter’sicon,thenclickingonI
II
In
nn
ns
ss
st
tt
ta
aa
all
llll
ll
in the F
FF
Fil
ilil
ile
ee
emenu.
• Print out a test page to test the printer
The parallel port is configured correctly in the PC’s
Setup program
Ö
1
Switch the PC OFF then ON.
2
When the message P
PP
Pr
rr
re
ee
ess
ssss
ss F
FF
F2
22
2t
tt
to
oo
oE
EE
En
nn
nt
tt
te
ee
er
rr
rS
SS
Se
ee
et
tt
tu
uu
up
pp
p
appears, press the F2 key. Check that
I
II
In
nn
nt
tt
te
ee
eg
gg
gr
rr
ra
aa
at
tt
te
ee
ed
dd
dI
II
I/
//
/O
OO
OP
PP
Po
oo
or
rr
rt
tt
ts
ss
s Ö
ÖÖ
Ö P
PP
Pa
aa
ar
rr
ra
aa
all
llll
lle
ee
el
ll
lP
PP
Po
oo
ort
rtrt
rt is not
disabled in the A
AA
Ad
dd
dv
vv
va
aa
an
nn
nc
cc
ce
ee
ed
dd
d menu.
3
This setting should be A
AA
Au
uu
ut
tt
to
oo
o.
The Printer Prints Garbled Information
Have you checked that... How
The correct printer driver is installed
Ö
• Checkthatthecorrect driverisinstalledonyourPC
by clicking on the S
SS
St
tt
ta
aa
art
rtrt
rt menu, then selecting
S
SS
Se
ee
et
tt
tt
tt
ti
ii
ing
ngng
ngs
ss
s Ö
ÖÖ
Ö P
PP
Pr
rr
ri
ii
in
nn
nt
tt
te
ee
er
rr
rs
ss
s. The driver for your printer
should be displayed in the Printers window that
appears.
The printer’s data cables are connected properly
Ö
• Checkthecablesand,ifitstilldoesnotwork,check
the product documentation