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My HP Brio Detects an Error at Startup
35
My HP Brio Detects an Error at Startup
When your PC starts up, it tests your hardware configuration for any
problems. Your PC may emit a series of distinct loud beeps if a problem is
found during the very early stages of startup.
TheBIOSinyourPCthenperformsaPower-onSelfTest(POST).Ifa
problem is detected during POST, an error is displayed on your monitor.
If you hear a series of beeps, you should count them as this will help you
detect the cause of the problem. Here are some examples:
•
1 = absent or incorrectly connected processor
• 2 = power supply in protected mode
• 3 = memory failure detection
• 4 = video card failure
If you miss the beep code, turn off the PC, then press and hold in the
On/Off button for a few seconds and listen for the signal again.
This section describes what to do if your PC encounters a startup error.
Memory Test Error
Note: this error is indicated by a series of beeps while the screen remains blank
Have you checked that... How
The PC’s memory modules are installed
correctly
Ö
1
Disconnect the power cord.
2
Remove the PC’s main cover (refer to page 49)
and power supply (refer to page 51).
3
Check the memory modules are correctly
installed, of the correct type and in the correct
sockets (refer to page 65).
4
Close the PC, reconnect the power cord and
check that the PC boots (starts).
The PC’s memory modules are working
Ö
1
Disconnect the power cord.
2
Remove the PC’s main cover (refer to page 49)
and power supply (refer to page 51).
3
Replacethememorymodulesbyknownworking
memory modules from the same model of PC
(refer to page 65).
4
Close the PC, reconnect the power cord and
check that the PC boots (starts).
Advanced Troubleshooting
Have you checked that... How
You are using the latest BIOS for your PC
Ö
Download the latest BIOS and instructions for its
installation from HP’s Web at:
www.hp.com/go/briosupport
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