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Troubleshooting Analysis Guide (TAGs) 3-53
TAG 036: Developer Unit Not Installed
Error Code: 036
Possible Defects: Developer unit not installed properly
Connectors or wiring
PCL board
1
Turn the printer off and unplug the power cord.
• Make sure the developer unit is installed properly.
• Confirm that J/P41 is connected properly.
• Confirm that the proper developer unit is installed.
• Power-on-reset the printer.
Is error code 036 displayed?
No: A loose connector or improper developer unit was at fault. Turn to TAG 002: Check &
Problem Resolution.
Yes: Continue.
2
Check the voltages, as described in Chapter 9, “General Printer Maintenance”.
Are the voltages correct?
No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem
Resolution.
Yes: Continue.
3
Turn the printer off and unplug the power cord.
• Disconnect J/P41.
• Check P41-45 to P41-46 for continuity.
Is there continuity?
No: Continue.
Yes: Replace the PCL board, then turn to TAG 002: Check & Problem Resolution.
4
Remove the developer unit.
• Check P41-45 to J25-12 and P41-46 to J25-8 for continuity.
Is there continuity on both?
No: Repair or replace the connectors or wiring from: P41-45 to J25-12 or P41-46 to J25-8,
then turn to TAG 002: Check & Problem Resolution.
Yes: Replace the developer unit, then turn to TAG 002: Check & Problem Resolution.