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Error Code/TAG Cross-Reference
TAG Cross- Reference Tables 2-3
Error Code/TAG Cross-Reference
Error codes, which appear on the 3-digit display of the operator’s panel, indicate a wide
variety of printer problems related to the control boards, software, and/or host communi-
cation problems. On the chart find the error code in question, then turn to TAG associated
with the code.
Table 2-1. Printer Error Codes
Code Printer Error Code Meaning Go to TAG
010 Upper paper tray out of paper 010
011 Lower paper tray out of paper 011
E10 Envelope feeder out of envelopes E10
012 Upper paper tray not plugged in 012
013 Lower paper tray not plugged in 013
E12 Envelope feeder not plugged in E12
020 Upper paper tray paper jam 020
021 Lower paper tray paper jam 021
022 Transfer or fuser area paper jam 022
023 Exit area paper jam 023
025 Transfer or fuser area paper jam not cleared 025
026 Exit area paper jam not cleared 026
027 Duplex area paper jam 902
030 Developer bias short 030
031 Toner patch sensor reference level too low 031
032 Toner patch sensor black patch too light 032
035 No toner 035
036 No developer 036
040 Photoconductor seam sensor malfunction 040
041 Photoconductor seam sensor short 040
042 Photoconductor seam sensor open 040
044 Main charger open 044
045 Main charger short 045
046 Main charger open 044
050 Transfer charger short 050
055 Eraser lamp malfunction 055
057 Fan stopped sensor 752
060 Duplex area 1 paper jam 902
061 Duplex area 2 paper jam 902
062 Duplex area 3 paper jam 902
069 Duplex tray not plugged in 900
070 Fuser lamp or thermal fuse malfunction 070