HP (Hewlett-Packard) C30 Printer User Manual


 
Troubleshooting Analysis Guide (TAGs) 3-75
TAG 083: Job Offset Mechanism Malfunction
Error Code: 081, 082, 083
Symptoms: Jobs not offsetting
Jobs offsetting improperly
Continuous jogging
Possible Defects: Job offset mechanism
Jogging motor
Connectors or wiring
Tray front sensor
Tray rear sensor
Power control #3 board
1
Turn the printer off and unplug the power cord.
Verify that J/P100, J/P101, J/P102, J/P19, J/P40, J/P54, J/P53, and J/P55 are connected properly.
Power-on-reset the printer.
Has the problem been resolved?
No: Continue.
Yes: Loose connectors were at fault. Turn to TAG 002: Check & Problem Resolution.
2
Does the output tray jog continuously?
No: Go to #4 in this TAG.
Yes: Continue.
3
Turn the printer off and unplug the power cord.
Disconnect J/P40 and J/P102.
Check P40-32 for continuity to ground.
Is there continuity to ground?
No: Replace the power control #3 board, then turn to TAG 002: Check & Problem Resolu-
tion.
Yes: Repair or replace the connectors or wiring from P40-32 to P102-2, then turn to TAG 002:
Check & Problem Resolution.
4
Run diagnostic test 008.
Does the output tray move back and forth?
No: Continue.
Yes: Go to #15 in this TAG.
5
Run diagnostic test 008. Use extreme caution:
Check J/P19-1 to J/P19-3 for 100 Vac while the test is running.
Is the voltage 100 Vac?
No: Continue.
Yes: Replace the jogging motor, then turn to TAG 002: Check & Problem Resolution.