Filter
Top Products
Troubleshooting Analysis Guide (TAGs) 3-177
TAG 809: Blurred or Smeared Vertical Streaks on Prints
Error Code: 809
Possible Defects: Photoconductor unit
Main charger
Cleaner unit
Fuser unit
Vacuum transport unit
Fuser unit drive gear
Fuser drive idler and spring
Fuser drive belt
Main drive assembly
Printhead assembly
Power control #2 board
1
Turn the printer off and unplug the power cord.
• Verify that J/P23, J/P41, and J/P13 are connected properly.
• Perform the every-call cleaning procedure, described in Chapter 9, “General Printer Mainte-
nance”.
• Clean the printhead lens.
• Turn the printer on.
• Run test prints.
Has the problem been resolved?
No: Continue.
Yes: Contamination or loose connectors were at fault. Turn to TAG 002: Check & Problem
Resolution.
2
Check the voltages, as outlined in Chapter 9, “General Printer Maintenance”.
Are the voltages correct?
No: Replace the high voltage power supply unit, then turn to TAG 002: Check & Problem
Resolution.
Yes: Continue.
3
Have the photoconductor, main charger, cleaner, or fuser units been replaced
recently?
No: Continue.
Yes: Go to #7 in this TAG.
4
Replace the photoconductor unit and main charger.
• Run test prints.
Has the problem been resolved?
No: Reinstall the original photoconductor and main charger and continue.
Yes: Turn to TAG 002: Check & Problem Resolution.