HP (Hewlett-Packard) C30 Printer User Manual


 
3-24 Troubleshooting Analysis Guide (TAGs)
TAG 013: Lower Cassette Not Latched
Error Code: 013
Possible Defects: Lower cassette release cam
Even Lower cassette release latch
Lower cassette in latch
Lower pressure lever
Spring
Lower cassette
Lower cassette in switch
Lower paper size sensor
Connectors or wiring
PCL board
1
Turn the printer off and unplug the power cord.
Verify that J/P40 and J/P52 are connected properly.
Remove the lower cassette.
Inspect it for damage.
Reinsert the cassette.
Is the lower cassette properly latched?
No: Continue.
Yes: Go to #3 in this TAG.
2
Check the following for damage:
Lower cassette release cam
Lower cassette release latch
Lower cassette in latch
Lower pressure lever
•Spring
Are any of these parts damaged?
No: Return to the beginning of this TAG.
Yes: Replace the damaged parts, then turn to TAG 002: Check & Problem Resolution.
3
Remove the lower cassette.
Make sure the lower cassette in switch actuator is functioning properly.
Is it in good working order?
No: Replace the actuator, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
4
Run self diagnostic test 003.
Is 1-0 displayed?
No: Replace the PCL board, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.