Filter
Top Products
Service menu
The personal identification number (PIN) used to access the Service menu is 11552010.
In the following table, asterisks (*) indicate the factory default setting.
First level Second level Third level Values Description
User Access Code Access the product
with a user–level
personal identification
number (PIN).
NOTE: Some menus
or function might not
be available.
Administrator
Access Code
Access the product
with a administrator–
level personal
identification number
(PIN).
Service Access
Code
Access the product
with a technician–level
personal identification
number (PIN).
Print Event Log Prints a report
containing the last 50
entries in the product’s
event log, starting with
the most recent.
View Event Log
TIP: This event log
contains more detailed
information than the event
log in the
Troubleshooting menu.
This event log contains all
events.
Displays the last 50
events, starting with the
most recent.
Clear Event Log Removes all recorded
events from the event
log.
Cycle Counts Mono Cycle Counts 0*
Range: 0 – 9999999
Shows the number of
mono print cycles.
Color Cycle Count 0*
Range: 0 – 9999999
Shows the number of
color print cycles.
Refurbish Cycle
Count
0*
Range: 0 – 9999999
Used for setting the
page count when the
product is refurbished
at the factory.
ENWW
Tools for troubleshooting
409