High fuser temperature 3
1. Remove and then reseat the fuser.
2. Check the paper type setting using the product menus and in the printer driver. Making sure that
they match and are correct for the type of media being used.
3. Replace the fuser.
4. Check the connector (J704) between the fuser and the printer. If it is damaged, replace the fuser
drive assembly or fuser.
5. If this product has been previously serviced, check the connector (J131) on the DC controller PCA.
51.00.YY Error
Description
Laser/scanner error
◦
YY = 20
Black laser/scanner error
◦
YY = 21
Cyan laser/scanner error
◦
YY = 22
Magenta laser/scanner error
◦
YY = 23
Yellow laser/scanner error
Recommended action
Turn the product off, and then on.
If the error persists, replace the laser/scanner assembly.
52.XX.00 Error To continue, turn off then on
Description
Laser/scanner error
◦
XX = 00
laser/scanner motor startup error
◦
XX = 20
Laser/scanner rotation error
442 Chapter 3 Solve problems ENWW