Filter
Top Products
Jam causes and solutions
Jams in the output bin
Table 3-48 Causes and solutions for delivery delay jam
Cause Solution
The output-bin full sensor flag is damaged. Examine the output-bin full sensor flag for damage. If the flag is damaged,
replace the paper delivery assembly. See
Paper delivery assembly
on page 184.
See Output-bin-full sensor (PS10) on page 313 for troubleshooting
information.
Poor contact of the output-bin full sensor
connector.
If the product was recently repaired, check and reconnect the connector
(J181) on the DC controller PCA and the intermediate connector (J743).
The output bin full sensor (PS10) is defective. Check the output bin full sensor (PS10) using the manual sensor test. See
Output-bin-full sensor (PS10) on page 313.
Poor contact of the fuser-motor (M4)
connector.
Reconnect the connectors of the fuser motor (J516), and the DC controller PCA
(J81).
The fuser motor (M4) is defective. Execute the fuser-motor driving test in the component test (see
Component tests
on page 314). If the motor is defective, replace the fuser motor (M4). See
Fuser motor (M4) on page 196.
Jams in the fuser and transfer area
Table 3-49 Causes and solutions for fuser delivery delay jams
Cause Solution
The fuser-output sensor connctor has a poor
connection.
Reconnect connector J131 on the DC controller PCA.
The fuser-output sensor (PS6) is defective. Check the fuser-output sensor (PS6) with the manual sensor test. See
Fuser
output sensor (PS6) on page 297. If the sensor is defective, replace the fuser.
See
Fuser on page 93.
Table 3-50 Causes and solutions for wrapping jams
Cause Solution
The fuser roller or pressure roller is dirty. Print a cleaning page. See
Clean the paper path on page 349.
The fuser roller or the pressure roller is worn
or deformed.
Replace the fuser. See
Fuser on page 93.
The output bin full sensor has a poor
connection.
Reconnect the connector J181 on the DC controller PCA, and the intermediate
connector J743.
The output bin full sensor is defective. Run the manual sensor test to verify the output bin full sensor is functioning
properly. See
Output-bin-full sensor (PS10) on page 313. If not, replace the
fuser gear assembly. See
Fuser gear assembly on page 176.
508 Chapter 3 Solve problems ENWW