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Clean the ink cartridges
Ink cartridges might need to be cleaned. For more information, see
Clean the ink
cartridges.
Ink is not filling the text or graphics completely
Check the ink cartridges
• Check to make sure that both the black and tri-color ink cartridges are installed and
functioning correctly.
• Ink cartridges might need to be cleaned. See
Clean the ink cartridges.
• Ink cartridges might be very low on ink. Replace any low cartridges. Try removing
and reinstalling the cartridges, making sure they snap firmly into place. For more
information, see
Replace the ink cartridges.
• Make sure ink cartridges have not been tampered with. Refilling processes and the
use of incompatible inks can disrupt the intricate printing system and result in
reduced print quality and damage to the printer or ink cartridge. HP does not
guarantee or support refilled ink cartridges. For ordering information, see
HP
supplies and accessories.
Check the media type
Some media types are not suitable for use with the printer. For more information, see
Media specifications.
Output is faded or dull colored
Check the print mode
The Draft or Fast mode in the print driver allows you to print at a faster rate, which is
good for printing drafts. To get better results, select Normal or Best. For more
information, see
Print.
Check the paper type setting
When printing on special media, select the corresponding media type in the print
driver. For more information, see
Print on special and custom-size paper.
Check the ink cartridges
• Check to make sure that both the black and tri-color ink cartridges are installed and
functioning correctly.
• Ink cartridges might need to be cleaned. See
Clean the ink cartridges.
• Ink cartridges might be very low on ink. Replace any low cartridges. Try removing
and reinstalling the cartridges, making sure they snap firmly into place. For more
information, see
Replace the ink cartridges.
• Make sure ink cartridges have not been tampered with. Refilling processes and the
use of incompatible inks can disrupt the intricate printing system and result in
reduced print quality and damage to the printer or ink cartridge. HP does not
guarantee or support refilled ink cartridges. For ordering information, see
HP
supplies and accessories.
Poor print quality and unexpected printouts 51