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4 HP Media Center PC User’s Guide
Where Can I Find Information?
Getting Help
This guide can help you get started setting up your
Media Center PC and using the Media Center
program. Other sources of help are:
Setup poster, in the computer box, shows how to
connect your computer. For additional information
and setup alternatives, refer to “Setting Up My PC”
on page 9.
Help and Support Center is onscreen Help.
Press Help (the ? button) on the keyboard, or click
Start on the taskbar, and then click Help and
Support. In Help and Support, click My
HP Pavilion PC to read Help topics and run tests.
Click HP Instant Support (select models only) to
get troubleshooting help by using the Internet. To run
a test or submit a problem to HP Instant Support,
click Request Help and follow the onscreen
instructions.
Warranty & Support Guide lists the terms of
your PC warranty coverage, license information,
regulatory information, safety information, and
support contact numbers and addresses. You can
get help over the telephone from HP.
Regulatory and Safety information, including
operating specifications for the PC, is in the
Warranty & Support Guide.
Upgrading and Servicing information,
including information about accessing internal parts
of the computer chassis, is in “Upgrading and
Servicing” on page 181.
Creating DVDs and CDs guide in the computer
box is an instructional guide about how to record
audio and video CDs and DVDs.
Program Help for many software programs is
available within the program. Open the program
and click the Help button or select Help from the
menu.
■ Media Center Help for using and
troubleshooting the Media Center program.
■ Windows Media Player Help for using
the Windows Media Player program.
Online Information and technical support for
your PC is available at the HP Web site. Press the
HP button on your keyboard, or type
http://www.hp.com into your Web browser
address box, and then press Enter on the keyboard.
Select your country/region from the drop-down list,
and then press the arrow button next to the list.
Microsoft Windows XP Media Center
program lets you use a remote control to watch or
record TV programs, view video, play music and
movies, and view slide shows with music. Microsoft
and HP provide printed books in the computer box
about the program. The Media Center program also
includes Help topics about using the program. You
can also go to the Microsoft Web site and search for
Media Center to find the latest updates and
information for your Media Center PC.
Troubleshooting help and information can help
you solve a problem with your PC. For help with
general and miscellaneous problems, refer to
“Troubleshooting” on page 209.
Problems with software programs may be
caused by corruption or damage to an individual
program (application or software driver) or to part
of the system operating software. You can reinstall
the software; refer to “Using Application Recovery
and System Recovery” on page 199.
Record Support information for your PC here.
(To open the HP Pavilion Support Information
window, press the Ctrl key, the Alt key, and the
S key at the same time.)
Product name: HP Media Center PC
Model number: ____________ _____
Serial number: ____________ _____
Service ID: ____________ __________
Date of purchase: ____________ ___
n
Help and Support
Center and HP Instant
Support are available
for select models
only.