HP (Hewlett-Packard) Workstation Computer Hardware User Manual


 
System Diagnostics and
Troubleshooting
Troubleshooting Scenarios and Solutions 159
Network controller stopped
working when an expansion
board was added to the
workstation.
Network controller interrupt is
shared with an expansion
board.
Under the Computer Setup Advanced menu,
change the resource settings for the board.
The network controller requires
drivers.
Verify that the drivers were not accidentally deleted
when the drivers for a new expansion board were
installed.
The expansion board installed
is a network card (NIC) and
conflicts with the embedded
NIC.
Under the Computer Setup Advanced menu,
change the resource settings for the board.
Network controller stops
working without apparent
cause.
The files containing the network
drivers are corrupted.
Reinstall the network drivers, using the Restore Plus!
CD.
The cable is not securely
connected.
Be sure that both ends of the cable are securely
attached to the correct devices.
The network controller is
defective.
Replace the NIC.
New network card will not
boot.
New network card might be
defective or might not meet
industry-standard specifications.
Install a working, industry-standard NIC, or change
the boot sequence to boot from another source.
Cannot connect to network
server when attempting
Remote System Installation.
The network controller is not
configured properly.
Verify Network Connectivity, that a DHCP Server is
present, and that the Remote System Installation
Server contains the NIC drivers for your NIC.
System setup utility reports
unprogrammed EEPROM.
Unprogrammed EEPROM. Flash the ROM. See “ROM Flash” on page 59.
Table 5-33 Network Problems (continued)
Problem Cause Solution