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System Diagnostics and Troubleshooting166
164—Memory Size Error Memory configuration is incorrect. 1. Run Computer Setup (F10 Setup) or
Windows utilities.
2. Be sure memory modules are installed
properly.
3. If third-party memory has been added, test
using HP only memory.
4. Verify proper memory module type.
201—Memory Error RAM failure. 1. Run Computer Setup (F10 Setup) or
Windows utilities.
2. Be sure that memory modules are installed
correctly.
3. Verify proper memory module type.
4. Remove and replace memory module(s) one
at a time to isolate faulty module.
5. Replace the faulty memory module(s).
6. If error persists after replacing memory
modules, replace the system board.
202—Memory Type
Mismatch
Memory modules do not match
each other.
Replace memory modules with matched sets.
207—ECC Corrected Single
Bit Errors in Memory
Socket(s) y,y
Single Bit ECC error. 1. Verify proper memory module type.
2. Try another memory socket.
3. Replace memory module if problem persists.
212—Failed Processor Processor has failed to initialize. 1. Reseat the processor in its socket.
2. If the processor does not respond, replace it.
213—Incompatible memory
Module in memory Socket(s)
X,X, X
A memory module in memory
socket identified in the error
message is missing critical SPD
information, or is incompatible with
the chipset.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace memory with a module conforming
to the SPD standard.
214—DIMM Configuration
Warning
DIMMs not installed correctly (not
paired correctly).
Refer to “Memory” on page 94 for the correct
memory configurations and reseat the DIMMs
accordingly.
215—Memory Mismatch
Warning
There are one or more mismatched
pairs of DIMMs between channel A
and channel B. Some memory has
been disabled. Install matching
pairs.
Refer to “Memory” on page 94 for the correct
memory configurations and reseat the DIMMs
accordingly.
301—Keyboard Error Keyboard failure. 1. Reconnect keyboard with workstation
turned off.
2. Check connector for bent or missing pins.
3. Be sure that none of the keys are pressed.
4. Replace keyboard.
303—Keyboard Controller
Error
I/O board keyboard controller. 1. Reconnect keyboard with workstation
turned off.
2.
Replace the system board.
Table 5-38 POST Error Messages (continued)
Screen Message Probable Cause Recommended Action