HP (Hewlett-Packard) Workstation Computer Hardware User Manual


 
System Diagnostics and Troubleshooting170
1800—Temperature Alert Internal temperature exceeds
specification.
1. Check that workstation air vents are not
blocked and cooling fan is running.
2. Verify processor speed selection.
3. Replace the processor.
4. Replace the system board.
1801—Microcode Patch
Error
Processor not supported by ROM
BIOS.
Upgrade BIOS to proper version.
1802—Processor Not
Supported
The system board does not support
the processor.
Replace the processor with a compatible one.
1803—BIOS Update
Needed for Processor
This BIOS revision does not support
the installed processor.
Install the latest BIOS located at
http://www.hp.com.
Invalid Electronic Serial
Number
Electronic serial number has
become corrupted.
Run Computer Setup. If Setup already has data in
the field or will not allow the serial number to be
entered, download from http://www.hp.com
and run SP5572.EXE (SNZERO.EXE).
Run Computer Setup and try to enter serial
number under Security, System ID, then save
changes.
ECC Multiple Bit Error
Detected in Memory Module
Chipset has detected more than one
bad bit in a 64-bit quadword of the
memory array.
Replace the memory module.
Parity Check 2 Parity RAM failure. Run Computer Setup and Diagnostic utilities.
Table 5-38 POST Error Messages (continued)
Screen Message Probable Cause Recommended Action