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Printer Problems
Problems Action
The printer does not
work.
Verify that:
1. The printer is turned on and is ready to print.
2. The printer signal cable is connected to the correct connector on
the Dock I. (For the location of the printer connector, see
“parallel connector” on “Locating Dock I Features” on page 1-4.)
3. You have correctly assigned the printer connector in your
operating system or application.
If the above items are correct and the printer still does not work, run
the tests described in the printer manual. If the tests show that the
printer works correctly, have the system unit serviced.
Screen Messages
Problems Action
1 4XXXX XXX
2 9XXXX XXX
21 XXXX XXX
211XXXX XXX
212XXXX XXX
213XXXX XXX
214XXXX XXX
215XXXX XXX
216XXXX XXX
217XXXX XXX
Verify that:
1. The cables for all external SCSI devices are correctly connected.
2. All external SCSI devices are turned on. External SCSI devices
must be turned on before the Dock I is turned on.
3. The internal SCSI device is correctly terminated.
4. The last external SCSI device is correctly terminated.
5. Each SCSI device has a unique SCSI ID.
6. Hardware settings for the SCSI controller and other hardware do
not conflict.
If the above items are correct and the problem still occurs, run
“SCSI subsystem” diagnostics on the Dock I Option Diskette.
Other screen prompts and
error codes
Refer to the manual that came with the computer. When the manual
tells you to “have the computer serviced,” have the computer and
Dock I serviced.
Other Problems
Chapter 6. Solving Problems 6-15
Title: C74AMST CreationDate: 06/23/93 17:09:07