Filter
Top Products
Figure 106: Location of the Agency Labels
PIM Serial Number Label
PIMs are field-replaceable. Each PIM has a unique serial number. The serial number
label is located on the right side of the PIM, when the PIM is horizontally oriented
(as it would be installed in the router). The exact location might be slightly different
on different PIMs, depending on the placement of components on the PIM board.
Power Supply Serial Number Labels
The power supplies installed in the J6350 Services Router are field-replaceable. Each
power supply has a unique serial number. The serial number label is located on the
top of the power supply.
Contacting Customer Support
After you have located the serial numbers of the components you need to return,
contact Juniper Networks Technical Assistance Center (JTAC) in one of the following
ways.
You can contact JTAC 24 hours a day, seven days a week.
■
On the Web, using the Case Manager link at http://www.juniper.net/support/
■ By telephone:
From the US and Canada: 1-888-314-JTAC
218 ■ Contacting Customer Support
J2320, J2350, J4350, and J6350 Services Router Getting Started Guide