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• Missing characters
• Faded print
• Dark print
• Skewed lines
• Smudges
• Streaks
• Unexpected characters
• White lines in print
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error messages.
IS THE TONER LOW?
When Replace <color> Print Cartridge Soon appears or when the print becomes faded, you may be
able to extend the life of the print cartridge:
1 Remove the specified print cartridge.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner.
3 Reinsert the print cartridge and continue printing.
IS THE SCANNER GLASS DIRTY?
Clean the scanner glass with a clean, lint-free cloth dampened with water.
IS THE COPY TOO LIGHT OR TOO DARK?
To darken or lighten the overall color levels of your copies:
1 From the printer control panel, press System.
2 Press or repeatedly until Default Settings appears, and then press OK.
3 Press or repeatedly until Copy Defaults appears, and then press OK.
4 Press or repeatedly until Color Saturation appears, and then press OK.
5 Press or repeatedly until Higher, Normal, or Lower appears, and then press OK.
6 Press repeatedly until Select Function appears.
ADJUST THE COPY QUALITY
1 From the printer control panel, press System.
2 Press or repeatedly until Default Settings appears, and then press OK.
3 Press or repeatedly until Copy Defaults appears, and then press OK.
4 Press or repeatedly until Output Quality appears, and then press OK.
Troubleshooting
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