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High-capacity
output expander
Make sure the connection between the output stacker and the printer is secure. If the
high-capacity output stacker is listed on the menu settings page, but print material jams
when it exits the printer and enters the output stacker, it may not be properly installed.
Reinstall the high-capacity output stacker.
Infrared adapter If infrared communication stops or does not occur, make sure:
• The distance between the two infrared ports is 1 m
(39 in.) or less. If communication does not occur between ports, move the ports closer
together.
• Both ports are stable.
• The computer and the printer are on a level surface.
• The angle of communication between the two infrared ports is within 15 degrees of
either side of an imaginary line drawn between the two infrared ports.
• No bright light, such as direct sunshine, is interfering with communication.
• No objects are placed between the two infrared ports.
Internal print
server
• Make sure the internal print server (also called an internal network adapter or INA) is
securely connected to the printer system board.
• Make sure you are using the correct cable, that it is securely connected, and that the
network software is correctly set up.
Refer to the drivers CD for more details.
Output expander Make sure the connection between each output expander or the connection between the
output expander and the printer is secure. If the output expander is listed on the menu
settings page, but print material jams when it exits the printer and enters the output
expander, it may not be properly installed. Reinstall each output expander.
Printer memory Check to make sure printer memory is securely connected to the printer system board.
Tri-Port Adapter Make sure the Tri-Port Adapter is securely connected to the printer system board.
For Macintosh computer users, make sure the host computer is set to LocalTalk.
If you are using a phone wire connection, use a terminator plug.
USB/Parallel
interface
• Make sure the USB/parallel interface card is securely connected to the printer system
board.
Make sure you are using the correct cable and that it is securely connected.
Option Action