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In the 2000-sheet drawer
1
Open the loading door.
2 Press the elevator down button.
3 Remove the paper jam. Clear all paper from the paper path of the drawer and printer.
4 Make sure the stack of paper is neat and aligned; otherwise, another paper jam may occur.
5 Close the door.
6 Allow a few seconds for the elevator to reach the top.
7 Press Go to resume printing.
250 Paper Jam
Check MP Feeder
Slowly pull the jammed print material straight out of the multipurpose feeder.
Note: To resolve the message, you must clear all paper from the paper path.
Elevator down
button