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200 and 201 Paper Jam
Remove Cartridge
A 200 Paper Jam message indicates the paper is jammed in the area under the print cartridge. This
requires removing the print cartridge from the printer. A 201 Paper Jam message indicates the jam is
farther inside the printer.
Note: To resolve the message, you must clear all paper from the paper path.
1 Push the release latch and open the printer upper and lower front doors.
CAUTION: The rear portion of the inside of the printer is hot.
2 While grasping the print cartridge by the hand grip, pull the print cartridge up toward the upper
front door, and then pull it straight out toward you.
WARNING: Never touch the photoconductor drum on the underside of the print cartridge. Use
the handhold on the cartridge to avoid touching this area.
Lay the print cartridge aside.
Note: Do not leave the print cartridge exposed to light for extended periods.
3 Gently push the feed roller release lever toward the back of the printer.