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7
Pull the envelope straight out of the printer.
Note: You may have to remove the print cartridge to get the envelope out. See reinstall
the print cartridge for instructions.
8 Reinstall the envelope feeder. Make sure it snaps into place.
9 Close the printer upper front door.
10 Replace the stack of envelopes in the envelope feeder.
11 Adjust the envelope edge guide.
12 Lower the envelope weight to the stack.
27x Paper Jam
Check Bin x
Jams in two areas result in a 27x Paper Jam message, where x represents the bin number where the
jam has occurred.
Note: To resolve the message, you must clear all paper from the paper path.
Paper jams in output options (output expander, high-capacity output stacker, or 5-bin mailbox) may be:
• In an output option bin
• Between output options
In an output option bin
Paper jams as it exits to an output option bin and:
• A long portion of the paper is visible
• A short portion of the paper is visible